Manage My Account for CenturyLink QC Region

Operation Support System (OSS) Consolidations

Information associated with Ordering and Billing Systems Consolidations.

Click here to view Access Service Ordering and Billing Systems Consolidation (2016).

Click here to view Local Service Ordering and Billing Systems Consolidation (2017).

Customer Electronic Maintenance and Repair (CEMR) – Maintenance Ticketing Gateway (MTG)

CEMR-MTG is a web interface that allows users to interact with maintenance and repair facilities and to request service for trouble tickets. Access CEMR-MTG Online Help.

Interconnect Mediated Access (IMA)

IMA enables CLECs to facilitate ordering Resold and Unbundled Network Element (UNE) services. Additionally, see the IMA Errors page to find explanations of error messages in IMA.

CenturyLink Online Request Application (CORA) (AKA QORA) Access Service Requests (ASR)

CORA allows users to electronically submit ASRs for trunking, Local Interconnect Services (LIS), interstate and intrastate-switched access, and Private Line Transport Services (PLTS) offered for the origination and/or termination of inter-exchange traffic. Login to CORA.

 

Operation Support System (OSS) Overview

Find general information about CenturyLink QC local region operating support systems.

Operation Support System (OSS) Production Support

View unplanned event notifications and process as well as helpdesk and technical escalation information.

Billing Systems Information

Find general billing systems information such as the BOS BDT Differences List, the EDI Users Guide, ASCII Users Guide, and the Circuit ID Information Guide - Zero Fill Business Rules for Eastern Region.

Directory Listing Inquiry System (DLIS)

Accessing DLIS enables CLECs to review directory listing information prior to and subsequent to submitting directory listing orders for processing.

Maintenance Ticketing Gateway (MTG)

MTG provides a common electronic gateway for CenturyLink QC Local Wholesale customers to communicate with various repair business applications.

Primary Interexchange Carrier (PIC)/Local Primary Interexchange Carrier (LPIC) Verification

Learn how to effectively use the automated PIC/LPIC verification process.

Regional Subscription System (RSS) for IXCs

The IXC RSS web pages provide on-line procedures for accessing RSS.

CenturyLink QC Territory